Privacy Policy

We collect the information you provide in a request form. Depending on the category, this may include your name, name during study, programme, enrolment or roll number, years of study, email address, contact number, postal address, organisation details and the description of your request.

Where you attach supporting documents, we collect those files and their contents.

Information is collected solely to identify your record, assess the request against available institutional records, respond to you, and maintain an auditable record of requests received.

Information is not used for marketing, profiling or advertising, and is not sold or rented to any party.

Form submissions are protected using Cloudflare Turnstile. Technical information required to complete that challenge, such as the challenge token and connection metadata, is processed by Cloudflare for the purpose of distinguishing genuine submissions from automated abuse.

Requests and uploaded documents are stored in an access-controlled system. Uploaded files are held in private storage that is not publicly accessible.

Access is restricted to authorised administrators of this website who require it to process requests.

Information is not disclosed to third parties except where disclosure is required by law, is directed by a competent authority, or is necessary to respond to a verification request that you or an authorised organisation has submitted.

Request records and attachments are retained for as long as necessary to process the request and to maintain an institutional record of requests received, and are then removed in accordance with applicable record-keeping requirements.

If you wish to correct information you have submitted, or ask that it be removed where retention is not required, submit a request using the personal information correction category and quote your reference number.